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1. Introduction
At Junkiri Trekking Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information, as well as your rights under the General Data Protection Regulation (GDPR).
By using our website (https://www.junkiritreks.com) or our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal data to provide and improve our trekking and hiking services for fitness-focused adventurers. The types of personal data we may collect include:
a. Information You Provide Directly:
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- Full name
- Contact details (email address, phone number, mailing address)
- Payment information (e.g., credit/debit card details, billing address)
- Passport details (for permits and travel arrangements)
- Health information (as necessary for safety during trekking activities)
b. Automatically Collected Information:
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- IP address
- Browser type and version
- Device information (e.g., operating system)
- Website usage data (e.g., pages visited, time spent on the website, and referral sources)
c. Cookies and Similar Technologies:
We use cookies to enhance user experience and analyze website traffic. For more details, refer to our Cookie Policy.
3. How We Use Your Information
We use the personal data collected for the following purposes:
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- To process bookings and provide trekking and hiking services.
- To communicate with you regarding your bookings, inquiries, or updates.
- To comply with legal and regulatory requirements, such as obtaining necessary permits.
- To improve our website, services, and customer experience.
- To send marketing communications (if you have opted in).
4. Legal Basis for Processing
We process your personal data under the following legal bases:
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- Contractual Necessity: To fulfill our contractual obligations related to your bookings.
- Legitimate Interests: To improve our services and provide relevant offers.
- Consent: For marketing communications (you can withdraw consent at any time).
- Legal Compliance: To adhere to laws and regulations, including permits and taxation.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share your data with:
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- Service Providers: Third-party vendors who assist in providing services (e.g., payment processors, accommodation providers, local guides).
- Government Authorities: To comply with legal requirements, such as permits and documentation.
- Analytics Tools: For website performance analysis (e.g., Google Analytics).
All third parties are bound by confidentiality agreements and are required to handle your data securely.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
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- Booking-related data: Retained for up to 7 years (for tax and audit purposes).
- Marketing data: Retained until you unsubscribe.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include:
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- Secure servers and encryption protocols.
- Regular security audits and updates.
- Access control measures to limit data access to authorized personnel.
However, no system is entirely secure, and we cannot guarantee absolute security.
8. Your Rights Under GDPR
As a user, you have the following rights:
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- Access: Request a copy of your personal data.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your personal data (“right to be forgotten”).
- Restriction: Request limited processing of your data.
- Data Portability: Request a copy of your data in a machine-readable format.
- Objection: Object to data processing for direct marketing or legitimate interests.
- Withdraw Consent: Withdraw consent for data processing (e.g., marketing communications).
To exercise your rights, contact us at junkiritreks@gmail.com. We will respond within 30 days.
9. International Data Transfers
As we operate in Nepal, your data may be processed outside the European Economic Area (EEA). We ensure that any international data transfers comply with GDPR through adequate safeguards, such as contractual clauses.
10. Children’s Privacy
Our services are not intended for individuals under 16 years old. We do not knowingly collect personal data from children without parental consent. If we discover such data, we will delete it promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on our website with the revised effective date.
12. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Junkiri Trekking Pvt. Ltd.
Email: junkiritreks@gmail.com
Address: Chandragiri-7, Kathmandu, Nepal
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